Privacy Policy

1. Information We Collect

When you register, place orders, or browse TrentShopNow, we collect the necessary customer details to deliver your packages safely and accurately:

• Contact details: Full name, phone number, and verified email address.
• Shipping information: Complete doorstep delivery address, landmark, state, and 6-digit Indian PIN code.
• Transaction records: Order history, invoice details, and selected payment method (e.g. UPI, Net Banking, Card, COD).

2. Payment Security & UPI Safety

We take your financial security with utmost seriousness. TrentShopNow never stores or records your payment passwords, UPI PINs, CVVs, or card credentials on our servers.

All electronic transactions are routed through PCI-DSS Level-1 certified payment gateways with 256-bit SSL encryption. UPI and RuPay payments adhere strictly to the National Payments Corporation of India (NPCI) security regulations.

3. How We Use Your Data

Your details are used solely to enrich your shopping experience:

4. Customer Privacy Rights & Data Requests

Under India's Digital Personal Data Protection Act (DPDPA), you retain full rights over your stored personal data. You may review, download, update, or request the deletion of your account and address book at any time by contacting our Grievance Officer.